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Card Access Uncategorized

Request Authorizer Change

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Instructions

Follow the instructions below to grant an individual to become an Authorizing Agent to manage electronic access for designated buildings, access levels (ACLs), and card reader doors.

Step 1: Log in to the Signature Authority Form (SAF) with Mason Net ID.

Step 2: Specify the authorizing agent who manages access to the space.

Step 3: Enter information about the individual who is requesting to become an authorizing agent.

Step 4: Select the request type.

  • New – select this option to add a new authorizing agent.
  • Add to Existing – select this option to modify authority levels, buildings, and rooms an existing authorizing agent can manage electronic access for.
  • Remove – select this option to remove an authorizing agent completely from electronic access management.

Step 4: Select the authority level.

  • Level 1 – Make others Level 2 or Level 3 Authorizers, grant or remove access, request status and lists, and set door mode and timezones in their area(s) of responsibility.
  • Level 2 – Grant or remove access, request status and lists, and set door mode and timezones in their area(s) of responsibility.
  • Level 3 – Grant or remove access, request status and lists.

Step 5: Enter building names and then access level names or card reader door numbers to grant access management.

Step 6: Click Next and sign the electronic signature to submit the request.

  • If the authorizer is the form submitter, the authorizer that submits forms for others will receive notice that the form has been submitted. The authorizer will then need to approve the form.
  • If the Authorizing Agent requestor is the form submitter, the authorizer will receive a notification for approval.

Contact Us

For questions or support, please contact:

Card Access Security Office (CASO)
Monday – Friday, 7:00 am – 4:00 pm
(703) 993-1004 (Option 2)
CASO@gmu.edu.

Categories
Card Access

Request Bulk Access

Links

The Card Access Security Office manages all electronic door access. To ensure campus safety, only authorized students, faculty, staff, and campus partners can enter designated buildings or rooms. Use this form if you wish to add/modify/remove access from an individual’s Mason ID. Forms must be submitted electronically via the online form. Paper and electronic pdf versions of the form will not be accepted.

When to Use

The EAF allows you to attach an Excel file and send it with your request. If you meet one of the conditions below:

  • When requesting access for five or more people
  • When the space on an Electronic Access Form (EAF) is insufficient for the buildings, the quantity of Access Levels, or reader doors.

Group Access Instructions

Step 1: Download the Bulk Request Spreadsheet to provide details about the persons and spaces they need to access. Note: Do not combine adding or removing access on one Bulk List. Requests should be made separately.

  • Bulk List Name – Create a unique bulk list name and enter it in the blank space right next to the arrow. When a list needs to be searched for an individual, CASO staff can find a specific individual by the unique file name. Example: MTBPAB_MUSIC_MASON_08-31-2024
  • Last Name – Enter the user’s last names here.
  • First Name – Enter the user’s first names here.
  • G Number – Enter user’s G number here in the format of: GXXXXXXXX
  • Building – Enter the building name here, and if the building name is not listed, type it in the designated space.
  • Door #s or Access Levels – Enter the reader door number or room number here. Please contact CASO if you are not sure about the door number.
    • Use a comma and space to separate multiple room entries.
    • Stay sequential for the interior door #’s, low to high.
    • If the access granted includes Building Exterior Access, start with the word “EXTERIOR” followed by the interior room numbers.
  • Status – Please identify the status of the users, such as Student, Wage, Faculty, Staff, etc.
  • End Date – Enter the access deactivation date. Leave blank if you are not sure. Please note: Approve forms are only valid:
    • up to 2 years for students;
    • up to 5 years for employees;
    • up to 1 year for affiliates, contractors, or vendors.

Step 2: Save the bulk list spreadsheet and name the file the same as the bulk list name listed in the spreadsheet.

Step 3: Log in to the Bulk Access Request Form with Mason Net ID.

Step 4: Specify the authorizing agent who manages access to the space.

Step 5: Complete the requester information. On the Electronic Access Form, insert “BULK” as the “First Name” and paste the bulk list file name as the “Last Name.” This bulk list name can be referenced for any inquiries. For other required fields marked by asterisks, use the submitter’s or authorizer’s information.

Step 6: Select the access request type. ***Do not combine adding or removing of access in one electronic access request form or Bulk List.

  • New Request – Select this option to add a new user.
  • Add to Existing Access – Select this option to modify an existing user’s profile.
  • Remove Access – Select this option to remove access from a user’s profile.

Step 7: Upload the bulk list spreadsheet and enter the number of persons included in the sheet.

Step 8: Click Next and sign the electronic signature to submit the request.

Once a form is submitted, it will be routed to the authorizer for review. Please note the CASO does not have visibility for the form until the authorizer approves it. Forms approved by the authorizer will be forwarded to CASO for further review. An authorizer’s approval does not automatically confer access to the spaces.

If a user experiences an access issue with their credentials, please provide their last name, G#, and the reader door/number (if there is signage), along with the date and approximate time the credential was denied access. The CASO staff is able to generate activity reports about the user’s credential to help troubleshoot any concerns or issues.

Contact Us

For questions or support, please contact:

Card Access Security Office (CASO)
Monday – Friday, 7:00 am – 4:00 pm
(703) 993-1004 (Option 2)
CASO@gmu.edu

Categories
Card Access

Request Individual Access

Link

The Card Access Security Office manages all electronic door access. To ensure campus safety, only authorized students, faculty, staff, and campus partners can enter designated buildings or rooms. Use this form if you wish to add/modify/remove access from an individual’s Mason ID. Forms must be submitted electronically via the online form. Paper and electronic pdf versions of the form will not be accepted.

Individual Access Instructions

Step 1: Log in to the Electronic Access Form (EAF) with Mason Net ID.

Step 2: Specify the authorizing agent who manages access to the space.

Step 3: Complete the requester information. If you are requesting on behalf of an employee or student, enter the employee or student’s information here. If you are requesting access for yourself, enter your Mason contact information here. If the requester does not yet have a Mason-issued telephone or email account, then use the supervisor’s information.

Step 4: Select the access request type

  • New Request – Select this option to add a new user.
  • Add to Existing Access – Select this option to modify an existing user’s profile.
  • Remove Access – Select this option to remove access from a user’s profile.

Step 5: After selecting the access request type, skip to the “Building, ACL, Door(s)” section. Enter the door access location here.

  • Building Name – Example: “Merten Hall”
  • Access Levels – Example: Room 3200. Please contact CASO if you are not sure about the door number.
  • Quick notes – Add additional information for the CASO department. Example, extend account expiration date.
  • Deactivation Date – Enter the access deactivation date. Leave blank if you are not sure. Please note: Approve forms are only valid:
    • up to 2 years for students;
    • up to 5 years for employees;
    • up to 1 year for affiliates, contractors, or vendors.

Step 6: Click Next and sign the electronic signature to submit the request.

Once a form is submitted, it will be routed to the authorizer for review. Please note the CASO does not have visibility for the form until the authorizer approves it. Forms approved by the authorizer will be forwarded to CASO for further review. An authorizer’s approval does not automatically confer access to the spaces.

If a user experiences an access issue with their credential, please provide the user’s last name, G#, the reader door/number (if there is signage) along with the date and approximate time the credential was denied access. The CASO staff is able to generate activity reports about the users’ credentials to help troubleshoot any concerns or issues.

Contact Us

For questions or support, please contact:

Card Access Security Office (CASO)
Monday – Friday, 7:00 am – 4:00 pm
(703) 993-1004 (Option 2)
CASO@gmu.edu

Categories
Security Cameras

Request Camera Access

The George Mason University closed circuit television (CCTV) is classified as a highly sensitive system. As a result of this classification, access to the system is highly restricted. Individuals must submit a request, and granting access is based on a case-by-case basis.

  1. Use Mason’s credentials to access the CCTV Access Request Form.
  2. Complete the requestor’s basic information, including the supervisor’s contact information.
  3. Indicate camera locations to be accessed
  4. State the reasons for accessing the camera
  5. Once the account has been created, the requestor will be asked to sign a Non-Disclosure Agreement stating that the requestors are being given access to sensitive information and will ensure all efforts are made to comply with university confidentiality regulations.
  6. Once the request is approved, the requestor will receive a notification that the access request is accepted and active.
Categories
Card Access

Double Card Access

Double Card allows the authorized cardholder to lock and unlock spaces, like having the door on a schedule. To lock or unlock a space, tap twice on the door reader with a valid Mason ID.

  • This access, however, is only available for interior doors and not building entrances.
  • This feature is active during normal building operating hours. To gain access outside of regular hours, employees may submit requests and access upon approval.
  • Double Card is only available to Mason employees, which excludes students, student wage employees, or visitors.
Categories
Security Cameras

Request Camera Footage Export

The George Mason University closed circuit television (CCTV) is classified as a highly sensitive system. All video is the property of George Mason University, and the release of any video footage is subject to all Federal and Commonwealth of Virginia laws. Individuals must submit a request, and granting release is based on a case-by-case basis.

  1. Use Mason’s credentials to access the CCTV Footage Request Form.
  2. Complete the requestor’s basic information, including the supervisor’s contact information.
  3. Indicate camera locations to be accessed.
  4. State the reasons for releasing footage from the camera.
  5. Once the account has been created, the requestor will be asked to sign a Non-Disclosure Agreement stating that the requestors are being given access to sensitive information and will ensure all efforts are made to comply with university confidentiality regulations.
  6. Once the request is approved, the requestor will receive a notification that the access request is accepted and active.
Categories
Attendance Readers

How the Attendance Readers Work?

Activity readers are a mobile based system that allows departments to track attendance. This could be attendance to an event, a class, or some other service that department wants demographic data on. The devices that comprise an Activity Reader are an Internet connected device (e.g. PC, tablet, phone) and a USB tap reader. The device will be running the Atrium Activities Web App and the tap reader is customer facing.

Here is an example of how the device functions once in the field:

  • Customers present their Mason ID to the tap reader.
  • The Atrium Activities app then checks to see if the customers are allowed to the event. The eligibility pool can be as broad as all Mason Students/Staff/Faculty or as narrow as you’d like.
  • The screen will display the name of the person who tapped with either “allowed” or “denied.”
  • The data of who attended, or tried to attend the event, is then stored in a database.
  • We can add options for reasons they are attending as well.
  • The data of who attended, or tried to attend the event, is then stored in a database and the Mason Card Office can the run a report and send it to the department.

Atrium Activities Reader Example

Submit an online request for the attendance reader devices.